Meet the Gogoro Eeyo 1™, a unique and beautifully minimalist streamlined pedal-assist electric bike, designed for speed and effortless city riding. The worlds lightest urban e-bike, weighing in at a mere 12.5kg, it’s crafted with an ultra-lightweight carbon fibre diamond frame, combining sleek style with serious performance.
At its core is the revolutionary Smartwheel™ technology, which seamlessly integrates the motor, battery and sensors into a single, compact unit. The integrated torque-sensing system responds intuitively to your pedalling, delivering just the right amount of power exactly when you need it. Switch between Eco and Sport modes to suit your ride.
Featuring Smart Assist, Gates Carbon Drive® belt, plus a quick-click charger for easy top-ups, the Eeyo 1 is built for convenience. The intelligent Eeyo app is simple to use, and after a few minutes parked, the Smartwheel automatically locks to prevent unwanted joyrides.
Perfect for commuting, weekend cruising and weaving through the city streets in style, the Eeyo 1 is available in four stunning gloss colour finishes: Magma Orange, Cloud Blue, Graphite Grey, and Arctic White with multiple sizes (XS to XL) to fit every rider.
The Eeyo 1 is unlike any other e-bike out there and is guaranteed to turn heads.
Important: The Eeyo 1 is a pedal-assist electric bike with no throttle. The motor engages and provides power to the bike only when the rider is pedalling, up to a maximum assisted speed of 25 km/h or 15 mph making it Road Legal in the UK.
- DESCRIPTION
- SPECIFICATION
- IN THE BOX
- DELIVERY & ASSEMBLY
- WARRANTY
- RETURNS
- WHY CHARGE & GLIDE?
- PAYMENT OPTIONS
- LEGAL GUIDE
Check out the Product Brochure here
KEY FEATURES
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Ultralight sleek design weighing only 12.5kg
Built for speed and allowing you to effortlessly carry, lift or store your Eeyo 1™, ideal for city living, commuting and compact spaces. -
Unique full carbon diamond frame and fork with premium alloy components
Combines strength, agility and comfort with a high-performance carbon frame and fork, complemented by lightweight alloy seat-post, handlebars and rims. -
Smartwheel™ technology innovation
Integrates the 250W motor, battery, and sensors into one sleek, smart, compact and lightweight rear wheel, maximising performance and handling. -
Advanced Gates Carbon Drive™ belt system
A clean, quiet, smooth and maintenance-free alternative to traditional chains, perfect for daily commuting without the hassle. -
Integrated torque-sensing pedal assist
The system measures your pedalling in real time and delivers just the right amount of power, choose between Eco or Sport mode to suit your journey. -
Eco and Sport riding modes
Enjoy up to 45 miles of assisted range in Eco mode, or up to 30 miles in Sport mode on a single charge, giving you the flexibility for longer rides or quicker commutes. -
Quick Click fast charging in just 2.5 hours
The Quick Click charging system gets you back on the road swiftly, ideal for daily use or unexpected journeys. -
Mounted Display and Eeyo™ app integration
Use the handle-bar mounted display with your smartphone or Apple Watch® to control and monitor your bike using the Eeyo app™ which links wirelessly to the Smartwheel™ to provide essential ride data and allow for effortless adjustments to your riding preferences. Also supports over-the-air (OTA) firmware and software updates for continuous enhancements to the Smartwheel™. -
Enhanced auto-lock anti-theft protection
Peace of mind built-in, the automatic friction lock engages and blocks the motor when your Eeyo 1™ is parked for a few minutes or when you're no longer nearby, enhancing security. -
Custom fit and four bold gloss colour options
Available in a range of custom seat post sizes (XS–XL) to fit all riders and four standout gloss colour finishes: Magma Orange, Cloud Blue, Graphite Grey, and Arctic White, so you can ride in comfort and style. -
Comprehensive 5 Year warranty for lasting confidence
Includes a 5-year warranty on the carbon frame and fork, plus a 3-year warranty on transmission and assembly, quality and durability assured.
PERFORMANCE
- Max Assist Speed: 19 mph in US, 15.5 mph in UK, as per local regulations
- Max Range: 30 Miles: Sport mode / 45 Miles: Eco mode
- Motor / Rated Power: 250W
PHYSICAL SPECS
- Weight (packaged): 20.7 kg
- Weight (unpackaged): 12.5 kg
- Size (packaged): 163 x 99 x 128 cm
- Colours: Arctic White, Magma Orange, Graphite Grey, Cloud Blue (All Gloss Finish)
COMPONENTS
- Seat Post: Alloy, 5 Custom Sizes
- Handlebars: Alloy
- Wheels: 700c Alloy Rims, 30mm Dish, 24 Spoke
- Front Hub: 12mm Through Axle, Sealed Bearings
- Rear Hub: Gogoro Eeyo Smartwheel
- Tyres: MAXXIS 700 X 28C
- Gear Ratio: 50 / 20
- Transmission: Single Speed
- Saddle: Ergonomic Sport Design, Titanium Rails
- Front Brakes: TRP Disk
- Rear Brakes: Tektro V-Clip; Forged Aluminium
EEYO SMARTWHEEL
- Motor: 250W
- Battery: Integrated 123.4 Wh Lithium Ion: Minimum 500 Charge Cycles
- Sensors: Torque, Speed, Temperature
- Anti-Theft: Yes
- Connectivity: Bluetooth 4.0
- Waterproofing / Water Rating: IPX4
- Max Assist Speed: 19 mph in US, 15.5 mph in UK, in accordance with local regulations
- Range: 30 Miles: Sport mode / 45 Miles: Eco mode
- Smart Features: Smartwheel, auto lock, Intelligent streamlined app, torque sensor
- System Requirements: Smart device for pairing
CHARGER
- Charger: 100 - 240 V AC
- Power: 49.9 W
- Charge Time: 100% Recharge in 2.5 Hours
- Power Supply: E-bike battery powered, re-charging via mains
- Plug Type: UK
- Wireless Charging: No
E-bike Eeyo 1 is shipped almost fully assembled and adjusted.
PACKAGE CONTENTS
- E-bike Eeyo 1
- Tools for assembly
- Portable Charger
- Reflector Kit
ASSEMBLY
Every Gogoro e-bike arrives boxed, 95% assembled and adjusted.
For shipping, the handlebar is aligned parallel to the frame and the pedals are detached.
Any post-delivery assembly requires minimal bicycle knowledge and skills. Detailed instructions and all the necessary tools are provided.
The box includes all the tools you need to finish assembly, the Portable Charger, and a Reflector Kit.
For a clear guide, please check out the unboxing video below:
FREE & FAST DELIVERY
Delivery time is between 10-14 working days from the date you placed your order.
Each order has a 'Pre Delivery Inspection (PDI) and test ride to ensure your electric bike is working perfectly.
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We will send you tracking details by email within 48 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at info@chargeandglide.co.uk so that we can help.
Please note that deliveries outside of the UK Mainland may be subject to additional charges.
MISSED DELIVERIES
Once your order is ready for dispatch, either we or our designated courier will contact you via email, telephone or SMS with tracking information and where applicable, to arrange a suitable delivery window. Please ensure that someone is present at the specified delivery address to receive and sign for your item. If you need to reschedule your delivery, we kindly ask that you notify us or the courier as soon as possible.
Please be aware that once a delivery slot has been confirmed, we cannot guarantee changes can be accommodated without sufficient notice.
Important: If a delivery attempt fails and a new date or time must be arranged, you may be liable for paying the redelivery cost. For e-bike deliveries to mainland UK, this charge is typically approximately £75 + VAT.
Please see full details of our Shipping & Delivery Policy here
EXCELLENT AFTERCARE: MANUFACTURER'S WARRANTY
This electric bike comes with a comprehensive warranty, so you can ride away with complete peace of mind.
Frame & Fork: 5 years
Transmission Assembly: 3 years
Battery: 80% capacity upon the 2nd anniversary or up to 500 full charge cycles, whichever comes first
Front & Rear Brake Set, Seat-Post, and Stem: 2 years
Charger: 2 years
Please note: This warranty does not cover consumable parts and regular wear and tear, damage from accidents, incidental damages, excessive water ingress/humidity damage or corrosion, improper maintenance, retrofit, repair, alteration, modification, storage or transport or any usage outside the operational guidelines provided in the user manual.
Customers will need to arrange for, pay and be responsible for the delivery costs of the return shipment.
For more details, please contact us at info@chargeandglide.co.uk
14-DAY RETURNS
We want you to be happy with your purchase, but if you need to return or exchange an item, here’s how it works:
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STEP ONE: YOU HAVE 14 DAYS TO REQUEST A RETURN
Contact us within 14 days of receiving your item to let us know you’d like to return it.
To request a return please email us at returns@chargeandglide.co.uk with your order number and the reason for the return.
Important Notes:
Items sent back without requesting a return first will not be accepted.
If 14 days have gone by since your purchase, we cannot offer you a refund or exchange.
Please note that the 14 days return period is to allow you to examine the goods as you would in a shop.
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STEP TWO: YOU HAVE A FURTHER 14 DAYS TO RETURN THE ITEM
If your return is accepted, we will send you full return instructions on how and where to send your package. You’ll then have another 14 days to return the item.
Overall, you have a total of 28 days from the day your order arrives to complete a Return
To be eligible for return, your item must be:
- In the same condition you received it "as new", unused and unaltered condition.
- With all tags and original packaging in place.
- With any manuals, accessories and boxes intact and in their original condition.
- To obtain a full refund, the goods must be returned in an "as new" condition. "As new" condition is defined as resaleable.
- Accompanied by proof of purchase (e.g. receipt).
Return Shipping:
- You’ll need to cover the return delivery cost and a restocking fee, unless the item is faulty or damaged.
- Please note that return delivery costs can be up to £200 and restocking fees up to 20% per bike depending on brand.
- We recommend you use a tracked and insured service, we’re not responsible for returns lost in the post.
- Kindly email us the tracking number once your return is on the way.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We ask that you thoroughly inspect all items at the point of delivery. If you discover that an item has been damaged, please send clear photos and/or videos of the damaged items within 48 hours of receipt of your order to info@chargeandglide.co.uk so that we can open an insurance claim on your behalf.
Please save all packaging materials and damaged goods in their original condition before filing a claim.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to info@chargeandglide.co.uk and we will arrange the repair or replacement with the manufacturer. Please note, any fault due to misuse of the bike is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
EXCEPTIONS / NON-RETURNABLE ITEMS
Certain types of items cannot be returned, like custom products (such as special orders or personalised items), and hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns for items purchased on gift cards.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
For any questions about returns please email us at returns@chargeandglide.co.uk
Please see full details of our Returns Policy here
CANCELLATIONS & REFUNDS
Any orders cancelled after 12 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item.
Once we’ve received and checked the item, your refund will be processed within 10 business days. Any delivery fees will be deducted from your refund amount.
Any refunds can only be issued to the same original payment method that was used to place the order.
FREE & FAST DELIVERY
We offer free and fast delivery on all our orders over £500 to the UK mainland.
We have our head office in North London but our network extends countrywide and we distribute from warehouses across the UK through our courier partners DHL, UPS, FedEx, UK Mail and APC Overnight.
WARRANTY & RETURNS
We have got you covered, as a proud authorised dealer for all the top brands on our website, we offer a full manufacturer’s warranty on all orders and 14-day returns. T&C's apply.
If any faults arise through normal use, we will support you and arrange the repair or replacement with the manufacturer.
ACCESS TO MECHANICS NATIONWIDE
We can help you find experienced and reputable mechanics across the UK to assist you with servicing and repairs.
Ensuring the highest quality of after-care is very important to us, so you can ride away assured that you’ll be well looked after.
FLEXIBLE FINANCE OPTIONS
Spread the cost of your new ride with our flexible payment options. We’ve partnered with Klarna, PayPal and the Cycle to Work Scheme to make it easier for you to buy.
PAYMENT SECURITY
Our website uses industry standard encryption technology to ensure that sensitive customer payment card and personal information submitted is 100% secure and protected.
PRICE MATCH PROMISE
Close, longstanding relationships with the leading brands allow us to pass on the best prices to our customers.
We offer a price match guarantee on all our leading brands, if you find a lower price on the same item elsewhere, we will match it. T&Cs apply.
EXPERT TEAM SUPPORT
Our friendly team are here to make finding your perfect ride a smooth and easy experience.
We know buying an electric vehicle is a carefully considered purchase and you’re in safe hands with us, with our experience and expertise we’ll guide and assist you every step of the way, even after you’ve received your product and are out riding.
You can get in touch with us anytime. Call, email or drop us a message and we will be happy to help you. See how to contact us here.
5-STAR CUSTOMER SERVICE
We are committed to outstanding customer service.
Our tailored service does not stop once you’ve purchased a product from us. Aftercare is very important to us, any issues and we will do our utmost to assist and resolve your problem as soon as possible.
We accept a wide range of payment methods including PayPal, Klarna and all major Credit/Debit cards.
All payments are secure using industry-standard encryption.
Choose your preferred payment method at checkout for a safe and smooth experience.
CREDIT/DEBIT CARD
Pay conveniently and securely by debit from your credit/debit card, we accept all major cards (VISA, Mastercard or American Express). Enter your card number, validity and verification number and we will transmit the data using secure encryption. If your card is unlocked for 3D-Secure, then you will be forwarded to the security questionnaire for your bank. Then a few seconds later your order will be processed. The payment will be debited only upon dispatch of your goods.
PAYPAL
Using your PayPal account you can pay for your order fast, simply and securely. We usually receive an immediate payment confirmation from PayPal and we can then process your order straight away. Your payment with PayPal is always free, as Charge & Glide pay the processing fees.
Don’t have a PayPal account? Visit www.paypal.co.uk and register your bank account in just a few clicks, as you only need to provide your e-mail address, home address and bank account. PayPal enables you to make secure payments online without needing to pass on your bank details to third parties.
KLARNA
With Klarna, you can Buy Now and Pay Later. Choose Klarna at checkout and you will be given the option to order now and then pay later in 30 days.
To help you to use your electric vehicle safely and legally, please see below a simplified summary of the laws around the use of e-bikes, e-scooters and e-skateboards in the UK.
ELECTRIC BIKES
- Do NOT require a licence.
- Do NOT require insurance or registration.
- Riders must be at least 14 years old.
- On public roads, the motor should not exceed 250 Watts (e-bikes that exceed this limit in their settings are only to be used off-road on private land with the landowner’s permission).
- On public roads, the top speed should not exceed 15.5 mph / 25 km/h.
- On public roads, e-bike must be powered by pedal assist and not a throttle.
- Helmets are not legally required but are recommended for your safety.
ELECTRIC SCOOTERS & SKATEBOARDS
E-scooters and e-skateboards are completely legal to buy and own.
They are currently illegal to use on public roads, cycle lanes, pavements or footpaths.
They can only be used legally on private land with the landowner’s permission.
The UK government has discussed new regulations to legalise private e-scooters and e-skateboards on public roads with certain restrictions, but as of now, no official law change has been made.
For further details please see our full legal guide here.
If you need any additional help and advice, please email us at info@chargeandglide.co.uk, WhatsApp or Live Chat.