"Purchased a T1 Folding Trike for my Dad who is 85.
Pre delivery the communication with the company through their website was brilliant.
Delivery was completed promptly and exactly as promised.
There was a technical issue which was sorted without a problem. These things happen and getting them resolved is the main thing so well done.
Overall my Dad says he is 100% happy and he is a miserable bugger most of the time so well done to Charge & Glide for achieving the impossible."
'Thank you for taking the time to leave such a thoughtful review. Its great to hear your Dad is enjoying the T1 Folding Trike and that everything from communication through to delivery went smoothly.
We also appreciate your understanding regarding the technical issue, and we are pleased we could get it resolved quickly for you. We are especially glad we could help achieve the impossible too!
Thanks again for your support.
Best wishes,
The Charge & Glide Team'
"Dear Tom,
Thank you for your warm welcome. I am writing to let you know that I am very happy with the e-bike I purchased from you. I have been using it for work for a month now, and everything is working perfectly.
I am interested in purchasing an additional battery for the bike. However, I was wondering if it is possible to pay for it in installments?
I look forward to hearing from you."
'Thank you for taking the time to leave such a positive review. Its great to hear the bike has been working well for you over the past month, especially for your day to day work use.
We can certainly help with a spare battery and payment by instalments, we will reach out shortly with the details.
Thanks again for your support, we really appreciate it.
Best wishes,
The Charge & Glide Team'
"I couldnt recommend Charge & Glide more highly. Tom and the team were incredibly helpful and diligent when purchasing a Cargo bike.
After we made the purchase they kept us updated regularly on the delivery date and checked in afterwards to make sure everything was fine with the bike.
We had a minor issue after a few weeks and they helped us fix it very quickly but also found a local specialist in case we could not resolve the issue ourselves"
'Thank you for your fantastic review. We are delighted to hear you were happy with the support throughout, from purchase to delivery and afterwards.
We are especially pleased we could help resolve the issue quickly and provide reassurance with local support available if needed.
Many thanks,
The Charge & Glide Team'
"Great service, friendly staff, good quality"
'Thank you for taking the time to leave a review. We are really glad to hear you had a positive experience with our team and service.
Best wishes,
The Charge & Glide Team'
The level of service that they gave and went the extra mile to help me. I highly recommend them
'Thank you for your great review. We are really pleased we were able to get everything resolved for you and truly appreciate your feedback. We hope you enjoy many great rides ahead.
Many thanks,
The Charge & Glide Team'