ABOUT US

Welcome to Charge & Glide! We are passionate about what we do. Our dedicated team of electric bike and scooter enthusiasts work tirelessly to deliver the best experience for our customers every day and we would love to help you begin your electric vehicle journey with us.

OUR MISSION

We founded Charge & Glide with the vision to make environmentally friendly and healthy travel more accessible in the UK, so you can do good for yourself and the planet.

 

WHY CHOOSE US?

EXPERT TEAM SUPPORT

Our friendly team are here to make finding your perfect ride a smooth and easy experience.

We know buying an electric vehicle is a carefully considered purchase and you’re in safe hands with us, with our experience and expertise we’ll guide and assist you every step of the way, even after you’ve received your product and are out riding.

You can get in touch with us anytime. Call, email or drop us a message and we will be happy to help you. See how to contact us here.

 

5-STAR CUSTOMER SERVICE

We are committed to outstanding customer service.

Our tailored service does not stop once you’ve purchased a product from us. Aftercare is very important to us, any issues and we will do our utmost to assist and resolve your problem as soon as possible.

 

FREE & FAST DELIVERY

We offer free and fast delivery on all our orders over £500 to the UK mainland. Benefit from as fast as next day delivery.

We have our head office in North London but our network extends countrywide and we distribute from warehouses across the UK through our courier partners DHL, UPS, FedEx, UK Mail and APC Overnight.

 

WARRANTY & RETURNS

We have got you covered, as a proud authorised dealer for all the top brands on our website, we offer a full manufacturer's warranty on all orders and 30-day returns. T&Cs apply.

If any faults arise through normal use, we will support you and arrange the repair or replacement with the manufacturer.

 

ACCESS TO MECHANICS NATIONWIDE

We can help you find experienced and reputable mechanics across the UK to assist you with servicing and repairs.

Ensuring the highest quality of after-care is very important to us, so you can ride away assured that you’ll be well looked after.

 

PRICE MATCH PROMISE

Close, longstanding relationships with the leading brands allow us to pass on the best prices to our customers.

We offer a price match guarantee on all our leading brands, if you find a lower price on the same item elsewhere, we will match it. T&Cs apply.

 

FLEXIBLE FINANCE OPTIONS

Spread the cost of your new ride with our flexible payment options. We’ve partnered with Klarna, PayPal and the Cycle to Work Scheme to make it easier to buy.

 

PAYMENT SECURITY

Our website uses industry standard encryption technology to ensure that sensitive customer payment card and personal information submitted is 100% secure and protected.