{"product_id":"e-go-extra-12-month-extended-warranty","title":"E-Go Extra 12 Month Extended Warranty","description":"\u003ch2\u003eDESCRIPTION\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12-month extended warranty for selected E-Go folding e-bikes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKeep warranty support in place for an additional year\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEligible E-Go bikes include a standard 12-month warranty. Choose this option to add a further 12 months of cover for the selected model.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAvailable for: E-Go Lite, Lite+, Max, Step, Max+ and Max+ PRO models only. Select the correct model group before checkout.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eWHY ADD THIS TO YOUR E-BIKE ORDER?\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAn e-bike is a long-term purchase. Extending the warranty means support can remain available for an eligible covered fault after the original 12-month period, subject to the applicable terms and exclusions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIt is a practical option for riders who plan to keep and use their E-Go regularly beyond the first year.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eBEST FOR\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅ Buyers of an eligible E-Go model who want cover beyond the first year\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅ Riders planning regular, long-term use of their folding e-bike\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅ Customers who value labour and parts support for eligible covered faults\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅ Customers who want the correct model-specific warranty option added to their purchase\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eWHAT'S INCLUDED\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA further 12 months of warranty cover for one eligible E-Go bike in the model group selected, subject to the applicable warranty terms and exclusions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eNot included:\u003c\/strong\u003e the e-bike, servicing, routine maintenance, normal wear and consumable components, or carriage to return the bike for assessment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eKEY FEATURES, REAL BENEFITS\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅ \u003c\/span\u003e\u003cstrong\u003eAdditional 12 Months: \u003c\/strong\u003e\u003cspan\u003eextends warranty support beyond the initial 12-month period\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅ \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003eModel-Specific Options:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003echoose Lite \u0026amp; Lite+ \/ Max, Step \u0026amp; Max+ \/ or Max+ PRO\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅ \u003c\/span\u003e\u003cstrong\u003eLabour and Parts Cover: \u003c\/strong\u003e\u003cspan\u003eeligible covered issues can receive labour and parts support, subject to the warranty terms\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅\u003cstrong\u003e \u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003eLocal Repairer Route: \u003c\/strong\u003e\u003cspan\u003ewhere agreed and the issue is covered, parts can be supplied and labour paid through a local bike repairer\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e✅ \u003c\/span\u003e\u003cstrong\u003eStatutory Rights Unaffected: \u003c\/strong\u003e\u003cspan\u003ethe warranty operates alongside your statutory consumer rights\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eWHO IT'S FOR\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty option is for an owner or buyer of an E-Go Lite, Lite+, Max, Step, Max+ or Max+ PRO who wants a further 12 months of cover.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eChoose the model group that matches the bike. No other E-Go model or other brand is confirmed for this product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eHOW IT WORKS\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eChoose the model:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eselect Lite \u0026amp; Lite+; Max, Step \u0026amp; Max+; or Max+ PRO before adding the warranty to your basket.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eKeep your details:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eretain your order information and the bike's identifying details with your warranty records.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRequest support: \u003c\/strong\u003e\u003cspan\u003eif a fault arises, contact us with your order number, bike model, identifying details and a clear description of the issue, so the next steps can be confirmed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eWARRANTY COVER\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty covers labour and parts where an issue is accepted as covered under the warranty terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA part replaced under warranty is covered for the remaining warranty period of the bike. Components replaced under warranty must be returned to the manufacturer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eMAKING A WARRANTY CLAIM\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/chargeandglide.co.uk\/pages\/contact\" title=\"Charge and Glide Contact Us Page\" rel=\"noopener\" target=\"_blank\"\u003eContact us\u003c\/a\u003e \u003c\/strong\u003efirst with your order details and a clear description of the issue. Warranty cover is confirmed after the fault has been investigated.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou are responsible for shipping costs if the bike needs to be returned for assessment. To avoid return shipping, a local bike repairer may be used where agreed. If the investigated issue is covered, parts can be supplied and the repairer's labour paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cstrong\u003eEXCLUSIONS \u0026amp; LIMITATIONS\u003c\/strong\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNormal wear and consumable items, including tyres, brake pads, brake cables, handlebar grips, freewheels and spokes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused by abnormal use, accidents, lack of maintenance, competition use, or use that does not follow the operating instructions and recommendations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused by prolonged moisture, excess exposure to the elements or saltwater, or submersion of the bike or its parts.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical modifications or additions that were not included when the bike was purchased, plus external events such as shocks, lightning, current surges or short circuits.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePaint, varnish and bike graphics.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncidental or consequential costs, including loss of use, inconvenience, lost time or commercial losses.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty is not transferable.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not affect your statutory rights.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003ch2\u003eSPECIFICATION\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eProduct Type: \u003c\/strong\u003e\u003cspan\u003e12-month extended warranty\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBrand: \u003c\/strong\u003e\u003cspan\u003eE-Go\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eEligible Models: \u003c\/strong\u003e\u003cspan\u003eE-Go Lite, Lite+, Max, Step, Max+ and Max+ PRO\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eModel Warranty Options: \u003c\/strong\u003e\u003cspan\u003eLite \u0026amp; Lite+ \/ Max, Step \u0026amp; Max+ \/ Max+ PRO\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStandard Warranty Period: \u003c\/strong\u003e\u003cspan\u003e12 months\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAdditional Extended Warranty Period: \u003c\/strong\u003e\u003cspan\u003e12 months\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCover: \u003c\/strong\u003e\u003cspan\u003elabour and parts for eligible covered issues, subject to the warranty terms and exclusions\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTransferability: \u003c\/strong\u003e\u003cspan\u003enot transferable\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStatutory Rights: \u003c\/strong\u003e\u003cspan\u003eunaffected\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003e \u003c\/p\u003e","brand":"Charge \u0026 Glide","offers":[{"title":"Lite \u0026 Lite+","offer_id":61082318274894,"sku":"E-GO-EXTRA-WARRANTY-LITE","price":100.0,"currency_code":"GBP","in_stock":true},{"title":"Max \/ Max+ \/ Step","offer_id":61082318307662,"sku":"E-GO-EXTRA-WARRANTY-MAX-STEP","price":150.0,"currency_code":"GBP","in_stock":true},{"title":"Max+ Pro","offer_id":61082318340430,"sku":"E-GO-EXTRA-WARRANTY-MAX-PLUS-PRO","price":175.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0796\/6271\/1118\/files\/extended-warranty-12-months.jpg?v=1791261073","url":"https:\/\/chargeandglide.co.uk\/products\/e-go-extra-12-month-extended-warranty","provider":"Charge \u0026 Glide","version":"1.0","type":"link"}